Frequently Asked Questions

We offer a GigNexpert/Sub-contractor who can accomplish a range of services including email management, scheduling, data entry, customer service, and social media management. They’re literally an employee for you, without the insurance, the benefits, and all of that.

All our GigNexperts go through a screening process to ensure they are highly skilled and reliable. For any skills they don’t have but you want them to acquire, we recommend having them go through your training program to be the best fit for your company and culture. We also provide regular performance reviews.

We offer different pricing plans based on your needs, ranging from hourly rates to monthly retainer packages.

We adhere to strict data security protocols and keep confidential information between you and the GigNexpert. All our GigNexperts sign a confidentiality agreement to protect this sensitive information.

Simply fill out the form. After that, we'll match you with a GigNexpert who best fits your needs, and you can start assigning tasks right away.

Absolutely, we work closely with you to tailor our services to meet your specific requirements.

Yes, we offer certain hours for free (limited slots only) once you’re happy with your selected GigNexpert. After working with them for a full week, your second week is free. For added assurance, if a 20% improvement isn’t reached in 30 days, you get a 50% refund and free assistance for a month until the goal is met.

We usually recommend having a list of assignments you have in mind and suggest using applications like Asana or Hubstaff. We also utilize Hubstaff for time tracking, which allows both you and your GigNexpert to monitor hours spent on tasks, ensuring transparency and efficiency.

Our GigNexperts are available at the hours you need. You can have them work CST, or have them work during their day so you wake up with a bunch of work completed. It’s completely up to you.

Yes, in fact, we recommend you communicate directly with your GigNexpert via email, chat, or video calls, depending on your preference. This will help prevent any miscommunication through channels.

Our matching process is designed to ensure compatibility between clients and their GigNexperts. We take into account skill requirements, industry experience, and work style to find the perfect fit for you.

If the match isn't successful, we will rematch you with another qualified GigNexpert at no extra charge to you.