Frequently Asked Questions

We offer a Executive Online Assistant/Sub-contractor who can accomplish a range of services including email management, scheduling, data entry, customer service, and social media management. They’re literally an employee for you, without the insurance, the benefits, and all of that.

All our Executive Online Assistants go through a screening process to ensure they are highly skilled and reliable. For training if there are any skills they don’t have but you want them to, I recommend having them go through your training program as to be the best fit for your company and culture. We also provide regular performance reviews.

We offer different pricing plans based on your needs, ranging from hourly rates to monthly retainer packages.

We adhere to strict data security protocols and we keep confidential information between you and the Executive Online Assistant. All our executive online assistants sign a confidentiality agreement to protect this sensitive information.

Simply fill out the form. After that, we'll match you with a Executive Online Assistant who best fits your needs and you can start assigning tasks right away.

Absolutely, we work closely with you to tailor our services to meet your specific requirements.

Yes, we offer certain hours for free (limited slots only) once you’re happy with your selected future Executive Online Assistant. Once you work with them for a full week, your second week is free. (For guarantee, if a 20% improvement isn’t reached in 30 days you get a 50% refund and free assistance for a month until the goal is met.)

We usually recommend having a list of assignments you have in mind and we recommend applications like Asana or Hubstaff. We also utilize Hubstaff for time tracking, which allows both you and your executive online assistant to monitor hours spent on tasks, thereby ensuring transparency and efficiency.

Our Executive Online Assistants are available at the hours you need. You can have them work CST, you can have them work during they’re day so you wake up with a bunch of work completed, it’s completely up to you.

Yes, in fact we recommend you communicate directly with your executive online assistant's email, chat, or video calls, depending on your preference. This will help prevent any miscommunication through channels.

Our matching process is designed to ensure compatibility between Clients and their Executive Online Assistants. We take into account skill requirements, industry experience, and work style to find the perfect fit for you.

If the match isn't successful, we will rematch you with another qualified Executive Online Assistant at no extra charge to you.