Terms and Conditions

Last Updated: December, 2023

GigNexus' Terms and Conditions are a set of guidelines and rules that dictate the proper use of our virtual assistant services and website. When you access and utilize these services, you are implicitly agreeing to adhere to these terms, which serve as a binding agreement between you and GigNexus. These conditions cover various aspects of our service, including usage policies, responsibilities of both parties, and limitations of liability. It is important for users to understand and comply with these terms to ensure a smooth and mutually beneficial relationship with GigNexus, as they provide a clear framework for the expectations and obligations of both users and the service provider.

Services Provided

GigNexus offers virtual assistant services to small and medium businesses and entrepreneurs. Detailed descriptions of the services provided are listed on our website or can be provided upon request.

User Obligations

In using GigNexus' services, users are expected to uphold certain responsibilities to ensure effective and lawful use of the platform. This includes the obligation to provide information that is accurate, up-to-date, and comprehensive, which is crucial for the optimal provision and customization of our virtual assistant services. Additionally, users must agree to utilize our services solely for legitimate purposes, refraining from any activities that may be deemed unlawful. Adhering to these obligations is essential not only for maintaining the integrity and effectiveness of our services but also for ensuring a secure and trustworthy environment for all users engaged with GigNexus.

    Payment Terms

    Under the Payment Terms for GigNexus services, the fees are clearly outlined either on our website or within a separate, mutually agreed-upon contract. These terms comprehensively detail not only the fee structure but also include the accepted methods of payment, ensuring a range of convenient options for our clients. Additionally, specific due dates for payments are established to provide clarity and consistency in billing cycles. In the event of late payments, our policy also outlines any applicable penalties or late fees, ensuring transparency in our financial interactions with clients. This structure is designed to create a straightforward and fair financial arrangement between GigNexus and its clients, contributing to a smooth and professional business relationship.

    Intellectual Property Rights

    The Intellectual Property Rights clause in GigNexus' terms clearly delineates the ownership of materials created during the course of service provision. Essentially, any intellectual property (IP) that is generated as an outcome of the services we provide is owned by the client, ensuring that clients have full rights over the unique content or materials produced specifically for them. This might include documents, designs, or other deliverables created by our virtual assistants. However, this ownership transfer is subject to any different agreements that might be specifically arranged with a client. On the other hand, GigNexus maintains ownership over the underlying intellectual property inherent in the materials and methodologies used to provide these services. This includes proprietary processes, tools, software, and know-how that are utilized by our virtual assistants to deliver the services. This distinction ensures that while clients retain control over the direct outputs of our services, GigNexus protects its own business assets and intellectual capital.

    Confidentiality

    At GigNexus, we place utmost importance on the privacy and confidentiality of our clients' information. We recognize the sensitive nature of the data you entrust us with, whether it's personal details or business-specific information. Our commitment is to safeguard this information diligently and to not disclose it to any third parties, unless such disclosure is mandated by legal requirements or explicitly authorized by you, the client. This pledge of confidentiality is fundamental to our operations, ensuring that our clients can trust us with their most sensitive data, confident in the knowledge that their privacy is a top priority for us.

    Limitation of Liability

    In our Limitation of Liability clause, GigNexus clearly states that it is not responsible for any indirect, special, or consequential losses or damages that may arise from adhering to these Terms and Conditions or as a result of utilizing our services. This means that while we are dedicated to providing high-quality virtual assistant services, GigNexus is not liable for any unforeseen or collateral damages that may occur beyond the direct provision of our services. This includes, but is not limited to, loss of profits, data, or opportunities. This limitation is a standard provision in service agreements, balancing the need to offer quality services while also protecting our business from liabilities that are outside our control or scope of service.

    Termination of Services

    The Termination of Services clause in GigNexus' contract provides both the client and GigNexus the option to discontinue the service agreement, subject to the terms specified in the service contract. This means that either party can decide to end the relationship, provided they give the required notice as outlined in their specific agreement. Upon the termination of services, it is important to note that any pending fees or charges for services already rendered by GigNexus become immediately due and payable. This clause ensures a clear and structured process for ending the service agreement, safeguarding the interests of both the client and GigNexus.

    Dispute Resolution

    In the event of any disagreements or conflicts arising from these Terms and Conditions, GigNexus advocates for an initial approach of negotiation to amicably resolve the issue. We believe that most disputes can be settled through open and fair communication. However, if a resolution cannot be reached through negotiation, we are prepared to proceed to more formal methods such as arbitration or legal proceedings. This stepwise approach to dispute resolution is designed to provide a fair and efficient mechanism for addressing and resolving issues, minimizing potential conflicts and misunderstandings.

    Amendments to Terms and Conditions

    GigNexus maintains the right to modify the Terms and Conditions governing our services at any time. This flexibility allows us to adapt and update our terms in response to evolving business needs, legal requirements, and market conditions. Any amendments made will be promptly posted on our website, ensuring transparency and accessibility for our clients. These changes are effective immediately upon their posting, and it is the responsibility of our clients to stay informed about any such amendments by regularly reviewing our website.

    Governing Law

    The Terms and Conditions of GigNexus are subject to the laws of the State of Illinois. This means that any interpretation, disputes, or enforcement of these terms will be conducted within the legal framework and jurisdiction of Illinois. This clause ensures clarity about the legal context in which our services are provided and any legal matters are to be addressed, providing a basis for legal consistency and predictability in our professional engagements.

    Contact Us

    For any questions or concerns regarding these Terms and Conditions, please contact us at relations@gignexus.io