Last Updated: December, 2023
GigNexus is committed to protecting the privacy of our clients and users. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when using our virtual assistant services.
By agreeing to our Privacy Policy and Terms and Conditions, you give your consent for us to collect, store, utilize, and share your personal information in the manner outlined in this Privacy Policy.
GigNexus provides virtual assistant services to small and medium businesses and entrepreneurs. This policy applies to information collected through our services and website.
Personal Information: We may collect personal identification information, including names, email addresses, phone numbers, and other relevant data. This information may be gathered when clients sign up for our services, communicate with us, or use our website.
Non-Personal Information: We collect anonymous usage data, demographic information, preferences, and other information that does not personally identify you.
At GigNexus, the information we collect serves a dual purpose, centered around optimizing both our service delivery and client experience.
Personal Information Usage: The personal information you provide, which includes details like your name, email address, phone number, and business address, plays a pivotal role in our ability to deliver high-quality virtual assistant services. We utilize this information primarily to tailor our services to meet your specific needs and preferences. It enables us to establish effective communication channels with you, ensuring that you are kept informed and engaged throughout the service provision process. Additionally, this personal data is crucial for administrative purposes, such as account setup, billing, and client support. By understanding your requirements and preferences better, we can continually refine our services to better suit your needs, creating a more personalized and effective experience.
Non-Personal Information Usage: The non-personal information we gather, which encompasses anonymized data like general usage statistics, demographic trends, and user preferences, is instrumental in enhancing the overall user experience on our platform. This type of data provides us with insights into how our services are utilized and how we can improve them. By analyzing patterns and trends in this aggregated data, we can make data-driven decisions to enhance our website’s functionality and service interface, ultimately making our services more intuitive and user-friendly. This information also aids us in identifying areas for expansion and innovation, allowing us to continuously evolve our service offerings to better meet the evolving needs of our clients.
In our commitment to upholding your privacy, GigNexus adheres to a stringent policy regarding the sharing of your information. We firmly stand by the principle that your Personal Information, which includes sensitive details like your name, email address, and contact information, is not a commodity for sale, trade, or rental to third parties for marketing purposes unless we have obtained your explicit consent. This stance ensures that your personal data remains secure and used solely for its intended purpose - to enhance your experience with our services. However, in certain circumstances, we may share your Personal Information with trusted service providers who play a crucial role in the delivery of our services. These instances are governed by strict confidentiality agreements, ensuring these providers use your information exclusively to perform the tasks we've assigned, like processing transactions or offering customer support, and not for any extraneous purposes. This approach to information sharing is designed to maintain the integrity and confidentiality of your data while enabling us to provide you with the high-quality service you expect from us.
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
At GigNexus, we place a high priority on your data rights and provide you with full control over your personal information. You are entitled to comprehensive data protection rights, ensuring you can actively manage and protect your privacy. These rights include the ability to access your personal information upon request – giving you a clear view of the data we hold about you. In addition, you have the right to request rectification of any data that is inaccurate or incomplete, ensuring your information remains current and correct. Furthermore, you possess the right to erasure, allowing you to request the deletion of your personal data under specific conditions, such as when the data is no longer necessary for the purposes it was collected for. Alongside these, you also have the right to opt out of marketing communications, providing you with the choice to stop receiving promotional messages from us at any time. We are committed to not only acknowledging but also actively upholding these rights, giving you confidence and control in how your data is handled and used by GigNexus.
In navigating our GigNexus website, you may encounter links that lead to external sites, which are not operated or controlled by us. These links are provided for your convenience and to offer additional information that may be relevant or useful to you. However, it's important to note that once you follow these links and leave our site, we do not have oversight or control over the content, policies, or privacy practices of these third-party websites. Each external site operates under its own privacy policy, which may differ significantly from ours. As such, we cannot assume responsibility or liability for the privacy and security practices, or any other aspect of these external websites. We strongly encourage our users to exercise caution and review the privacy policies of any external websites they visit to understand how their information may be collected and used. This approach ensures you are well-informed about the data protection practices of these sites, helping you make an informed decision about sharing your personal information with them. Remember, our commitment to your privacy is confined to the data collected by GigNexus, and we strive to protect it within the confines of our own website and services.
GigNexus may use "cookies" on our website to improve your browsing experience by remembering your preferences and visits. These small data files are essential for personalizing and enhancing our site's functionality. You have the option to disable cookies through your browser settings, but please be aware that this might affect the website's performance and your user experience.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
If you have any questions about this Privacy Policy, please contact us at relations@gignexus.io